• Sales Services

    – your direct gateway to promotion and sales in Scandinavia

TN Sales Services is your guarantee of the strongest representation on the Scandinavian market – with targeted action plans and activities that offer the best opportunity to strengthen your position in the Nordic region.

Our experts are leaders within their fields and provide a solid network, in-depth industry insight and local cultural knowledge in addition to years of experience in sales and marketing within the international hotel market. This gives you a decisive edge in your contact with new potential partners and customers in the Nordic countries.

TN Sales Services will empower you to become a player on the Scandinavian market and to add Scandinavia as a destination to your home market.

TN Sales Services is aimed at four and five-star international hotels and hotel chains.

Ursula C. Rol,
PARTNER, TN SALES SERVICES

Ursula is a Dutch citizen and has worked with sales services throughout her career, the past 12 years of which have been with the hotel industry in Scandinavia. She has worked with a number of leading hotels, including six years for Nordic Choice Hotels, and has extensive experience with all customer segments in Denmark as well as abroad. Recently, Ursula together with Mette Heckmann focused on sales representation and will continue and furthermore intensify these efforts in their role as partner of TN Sales Services.

Read more about Ursula C. Rol

Upon completing her training, Ursula started in the telecommunications industry as a corporate salesperson at Unitalk and then assumed a position as Sales Developer at Mobilix/Orange before becoming Regional Sales Manager for Realtime, responsible for telecommunications operators in the BENELUX and Croatia. In 2005, Ursula started a career in the hotel industry where she assumed the position of Director of Sales & Marketing at Clarion Hotel Copenhagen, part of one of Scandinavia’s leading hotel chains, Nordic Choice Hotels.

In 2011, Ursula C. Rol and Mette Heckmann co-founded HERO Partners, which offers services within sales and marketing representation for Danish hotels. Services include sales optimisation, strategy development and alignment, sales training and direct sales. In addition, she organises fam-trips, site inspection and representative participation at fairs and workshops.

Mette Heckmann,
PARTNER, TN SALES SERVICES

Mette has for many years worked with sales and marketing within the hotel industry in Scandinavia. She has held several senior positions, among other at Hotel d’Angleterre in Copenhagen and at Nordic Choice Hotels, and has extensive experience with all customer segments both nationally and internationally. Mette has recently worked exclusively with sales representation with special focus on Danish hotels. She is very well placed to also represent international hotels in Scandinavia, which will be the main focus of TN Sales Services.

Read more about Mette Heckmann

After Mette had completed her training at Copenhagen Hospitality College she assumed a position at Topcon Conference Service before being hired by Remmen Hotels, a chain that included Hotel d’Angleterre in Copenhagen. She then transferred to Grand Park Hotel in Korsør, Denmark, before joining one of Scandinavia’s leading hotel chains, Nordic Choice Hotels, where she held special responsibility for corporate agencies and MICE before finally taking over all sales responsibility for the entire Danish market.

In 2011, Mette Heckmann and Ursula C. Rol co-founded HERO Partners, which offers services within sales and marketing representation for Danish hotels. Services include sales optimisation, strategy development and alignment, sales training and direct sales. In addition, she organises fam-trips, site inspection and representative participation at fairs and workshops.

TN Sales Services provides:

  • A customised action and activity plan for representation in Scandinavia
  • Identifying and contacting potential partners and customers in Scandinavia – to present the hotel/hotel chain on the market and establish a dialogue with the aim of increasing awareness and business
  • Planning of events and fam-trips
  • Daily sales activities and marketing initiatives (including sales calls, direct mail and newsletters)
  • Updates on developments and trends
  • Access to research and market analysis
  • Monthly reporting

We also convey contact to:

  • Corporate travel agents
  • Corporate clients and their in-house agents
  • Luxury leisure agents
  • Corporate event organisers
  • Conference organisers and planners
  • Personal assistants with the Top 500 companies in Scandinavia
  • Entertainment agents
  • Lifestyle companies

TN Sales Services are founded on:

Experience and expertise

Knowledge is our most important tool. We draw on more than 30 years of international experience in B2B sales development and marketing and know the high-end market like few others. In addition, we are among the only consultants in the Nordic region offering tailored sales services specifically aimed at exclusive hotels and hotel chains.

Networking and dialogue

Maintaining good and close contact is crucial for our working cooperation and we place great emphasis on nurturing and bringing into play our strong local network. We are always easy to reach – via email and phone.

Cultural understanding and skills

We are familiar with Scandinavian culture from close quarters and know what the different Nordic customer segments require and prefer when travelling. This enables us to give you balanced advice on a highly qualified basis and to target our market actions.

Creativity and innovation

Your success is our goal. And we are not afraid of thinking out of the box to achieve it. We are recognised within the industry as people who dare think creatively in new and different ways.

Developments and trends

The travel industry is in constant motion. We take great pride in keeping ourselves updated on new developments and trends through different media and channels so we can share our knowledge with you on what drives the Nordic markets.

Prices

Prices are calculated based on an individual needs assessment.

CONTACT

URSULA C. ROL,
PARTNER, TN Sales Services
Mobil: +45 2710 0910
E-mail: Ursula@TellingNesager.com

CONTACT

METTE HECKMANN
PARTNER, TN Sales Services
Mobil: +45 5355 6422
E-mail: Mette@TellingNesager.com